Return and Refund Policy

Thank you for shopping with IGZ Clothing! We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy below.

Returns

Eligibility: You may return items within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them.
Exclusions: Customized or personalized items are not eligible for return unless they arrive damaged or defective.

Return Process

Contact Us: To initiate a return, please contact our customer service at info@igzclothing.com or call us at 1-646-708-3390.
Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions on how to return your item.
Shipping: Customers are responsible for return shipping costs unless the item is defective or the return is a result of our error.

Refunds

Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
Partial Refunds: Partial refunds may be granted for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.